MV Transportation

Customer Service Representative

Job Locations US-CA-San Francisco
ID
2024-8995
Position Type
Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests, checking drivers in and out for shifts, ensuring vehicle availability, communicating with Dispatch and Maintenance on daily activities. Additional duties include keeping some report writing, reviewing drivers' paperwork, organizing paperwork and ensuring it gets to operations and/or payroll departments. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills. 

Qualifications

Talent Requirements: 

  • Experience with Microsoft Word, Excel and excellent ten key skills. 
  • Attentive to details. 
  • Able to multi-task and to work under pressure to meet deadlines. 
  • Customer service experience required. 
  • Strong interpersonal skills and excellent written and oral communication skills required. 
  • Excellent attendance. 
  • Transit experience a plus. 
  • Bilingual English/Spanish a plus. 

Starting pay rate: $20/hour

 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

 

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